"Important to Capture “Voice of Employee” to Assess Business Performance "

It’s a known fact, to set up and sustain a running business, human capital is very crucial. In a dynamic environment such as today where organization our thriving on key attributes like good customer service, high productivity, etc. top management of all leading org across industries are becoming more and more concerned and taking all necessary steps to constantly monitor the pulse of their employees. As a result there is a growing trend to invest a great deal of thought to ensure accurate feedback is solicited from every employee at each stage of an employee life cycle i.e. Employee on-boarding survey, employee exit survey, employee satisfaction survey, etc.

In this fast pace environment, survey methodology makes this task much simpler and efficient. Besides offering comfort of anonymity to the respondents it also brings structure to the responses captured which enable the management to analyze and subsequently interpret the root cause more accurately. Survey mode i.e. should it be online, face 2 face, hard copy; etc can be decided keeping in mind the scale of audience (sample size), org culture and the sensitivity surrounding the core issue.

There was a time when organization used to deploy these surveys as a reactive remediation when they sense a problem w.r.t high employee turnover, low productivity, growing employee grievances, etc. However now corporate do have a pro-active outlook and prefer to run employee on boarding and exit survey as a part of their standard operating procedures under the broader human resources framework.

Lately, another trend has been noticed amongst the leading corporate, to ensure that all such survey exercise is done required justice and clear goals are put forth to address the people issues, they are seeking professional guidance and support from an external party. Most of the consulting firms involved in advisory services do provide conceptual and administrative assistance to execute on boarding, performance management, employee satisfaction and exit survey successfully, needless to mention these services come at certain price.

Factors Uncovered in Employee On-boarding Survey

Resumes, qualifying examinations, interview scores and recommendations are not enough to get to know your employees. Fact is, the aforementioned are considered initial and shallow if used as basis to judge a person’s characteristics. That is why it is always recommended to establishment owners and human resource personnel to use the employee onboarding survey so that you could thoroughly get to know the person you are about to take into your organization.

An employee on-boarding survey is a questionnaire given out to the respondent or subject to be answered immediately. It I composed of several personality questions that will determine the person’s perception in several factors. Below are the aspects to be uncovered in this kind of survey questionnaire.

Perception towards Work

This questionnaire has questions that will determine how professional a person can be. This will help you determine if the applicant would be an asset to your firm or not. This will also help you brand what kind of worker he is. These questions are specially made by human resource experts and these are the same experts who constructed the employee exit survey.

Socialization in Work

Socialization is a huge part in a workplace. This questionnaire will also uncover if the applicant has the ability to mingle and associate with the other employees. In other words, this questionnaire will help determine if the applicant can be a team player. This is very important since the success of an organization depends on how the employees work together.

The Meaning of Work for the Applicant

Knowing what work means to the applicant will help you know the extents the person is willing to go just for the sake of the organization. Fact is, not all applicants are that passionate when it comes to work and this questionnaire will help you know which applicant has the drive and vision that will benefit the organization.

This questionnaire is actually more like the employee exit survey. This will uncover the true color of the person who is applying for a position in your establishment.